Research, strategy and training to solve complex communications problems.
Using an ethnographic research approach, we design communications and organizational strategies that are practical and actionable.
Our popular, hands-on training programs provide you with perspectives, skills and tools that can be incorporated into your work immediately.
RESEARCH
Whether it’s a communications project or an organizational goal, we help you see what’s hidden in plain sight. We start by going deep into the data, whether that means interviews with your customers, employees or collaborators; or by digging into your processes and outputs, we start by looking and listening.
Using ethnographic research strategies, a coach approach and other data-driven and design thinking techniques, we can uncover behaviours and motivators unknowable by other data collection methods of individuals and organizations. We can put these findings in context to develop or refine a strategy that is not a template from somewhere else, but truly based on the needs of your organization.
STRATEGIC COMMUNICATIONS SERVICES
As two seasoned communications executives we can design a proactive or crisis communications plan, assess your overall communications program or build one from scratch.
If you’re looking to build or restructure a team and aren’t sure how to start, we can work with you to ensure you have the right team with the right skill set and the right processes to ensure you are nimble, strategic and responsive. An audit of your communications and marketing function is often an economical and less disruptive approach to making broad changes.
Whether you need a full team, a fractional communications expert, or a consultant ready to step in as needed, we can help.
TRAINING
We offer persuasive presentation, communications planning 101, crisis communications and media training services. We can tailor these to suit your organization’s needs with a half-day package or multi-day workshops.
Some of our most popular training sessions:
Crisis and Media Training
Are you prepared for a crisis to hit your organization? In this one-day boot camp, we take you through media training, develop custom crisis messages, and go through practice sessions for your spokespeople. Our participants leave with practical tools and critical insights into their crisis communications plans. Need help developing a full crisis plan? Ask us how we can help.
Storytelling for Persuasive Presentations
Many organizations run on slide decks. A far cry from slick TED Talk presentations, these decks have to be text-heavy decision documents and somehow also find a way to be persuasive and compelling. We help you and your team develop persuasive presentations based on the principles of storytelling and tried and true techniques.
Confident and Concise: Mastering the Two Page Communications Plan
Transform your communications approach from reactive to proactive by learning and implementing a thoughtful communications planning process that can be used for every project from a quick-turnaround social campaign to the multi-year rollout of a signature project.
Areas of Practice
Music
The world of music is ever growing and evolving, and we’re not just talking about sound trends. With the consistent introduction of varying revenue streams and distribution channels, the opportunity for profit grows, but so does the complexity.
Television, Film & Theater
The way people consume entertainment is constantly in flux, so the laws must adapt quickly. We strive to anticipate these changes so you can focus more on creating a performance of a lifetime.
Liability & Risk
Whether you run a theater, recording studio, or an eCommerce website, all businesses need to minimize their legal liability and risk.
Get in Touch
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“We must all obey the great law of change. It is the most powerful law of nature.”
– Edmund Burke
Get in Touch
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