Listen. Think. Talk.
Everyone will tell you they’re a strategic, analytical thinker. Really, who isn’t a motivated, results-oriented problem-solver with a passion for purpose. Our superpower? Aside from objectively being more fun - we’re highly trained and proficient question askers.
From comprehensive strategic plans to nuanced communications tactics, we listen intently, think deeply and speak clearly.
Research
If you’ve got a communications project or an organizational goal that you’re grappling with, we help you see what’s hidden in plain sight.We start by going deep into the data, whether that means interviews with your customers, employees or collaborators; or by digging into your processes and outputs, we start by looking and listening.
Using ethnographic research strategies, a coach approach and other data-driven and design thinking techniques, we can uncover behaviours and motivators unknowable by other data collection methods. We put these findings in context to develop or refine a strategy that is not a template from somewhere else, but truly based on the needs of your organization.
Strategic Communications
We design communications and organizational strategies that are practical and actionable.As two seasoned communications executives we can design a communications plan, assess your overall communications program or build one from scratch.
If you’re looking to build or restructure a team and aren’t sure how to start, our communications audit can ensure you have the right team with the right skill set and the right processes to ensure you are nimble, strategic and responsive. A review of your communications and marketing function is often an economical and less disruptive approach to making broad changes.
Whether you need a full team, a fractional communications expert, or a consultant ready to step in as needed, we can help.
Training
Let us design and conduct a custom training session for your team.We offer persuasive presentation, communications planning 101, crisis communications and media training services. We can tailor these to suit your organization’s needs with a half-day package or multi-day workshops. Some of our most popular training sessions:
Crisis and Media Training
Are you prepared for a crisis to hit your organization? In this one-day bootcamp, we take you through media training, develop custom crisis messages, and go through practice sessions for your spokespeople. Our participants leave with practical tools and critical insights into their crisis communications plans. Need help developing a full crisis plan? Ask us how we can help.
Confident and Concise: Mastering the Two Page Communications Plan
Transform your communications approach from reactive to proactive by learning and implementing a thoughtful communications planning process that can be used for every project from a quick-turnaround social campaign to the multi-year rollout of a signature project.
Storytelling for Persuasive Presentations
Many organizations run on slide decks. A far cry from slick TED Talk presentations, these decks have to be text-heavy decision documents and somehow also find a way to be persuasive and compelling. We help you and your team develop persuasive presentations based on the principles of storytelling.
Polished & Poised:
Own the Room
Whether you want to be better at speaking up in meetings, briefing in the boardroom or presenting from the podium, our presentation training will give you confidence to deliver in any situation.
